I just want to take a moment to thank Ron for his kindness and professionalism! He took the time to explain everything going on with my HVAC system and in a way I could understand, using examples to clear up any confusion. I truly appreciate your honesty and your guidance on handling a situation created by a previous HVAC company. Many many thanks to you! I would use this company in a heartbeat again and sad I hadn’t found them before I started my project.
22:39 16 Sep 20
I contacted Ron after my AC suddenly stopped working- not great in a DC summer! He was very prompt and had a very reasonable service charge for the initial evaluation, a lot less than some other companies quoted me. He quickly diagnosed the issue and ordered a replacement part.Throughout the process, Ron clearly communicated with me, gave me all updates, and had incredible customer service. I really appreciate that he went the extra mile to get me a working replacement part as soon as possible. I highly recommend Community HVAC for an affordable and professional service!
10:09 22 Jul 20
Ron at Community HVAC Services is awesome. Even before booking an appointment, he spoke with me on the phone for over 10 minutes going over my issues and what might be the cause. He arrived on time for my appointment, which is huge because I had to leave from and return to work. During the consultation walkthrough, Ron was very thorough, explaining the little but very important things I could do as a homeowner to slow/minimize HVAC issues. Ron’s experience and knowledge showed when he discovered that the builders improperly installed ducts in a section of my home, causing very low airflow. I’ve had that home for 6 years and no one else noticed this major issue. With Ron’s findings report, I was able to get the builders to correct reinstall the ducts correctly free of charge, saving me thousands of dollars. I would definitely recommend Community HVAC Services to anyone looking to get work done.
18:21 18 Jul 20
I was very impressed with the professionalism and quality of business provided by Community HVAC. Ron was very professional from the start of business, is aware of the safety concerns with Covid-19 and wears a mask and booties while inside, waits to make sure the unit is working properly and even follows up the next day to ensure everything is still working properly. I was so impressed with the business of Ron I had concerns with my thermostat and he first didn’t want me to pay for something I didn’t need and checked it out. He had the same issues as I and we set up another appointment for a new thermostat. My home now has the correct temperate shown and feels comfortable throughout every floor. I am pleased with the business and service of Community HVAC and would recommend them to anyone in need of HVAC services.
18:30 05 Jul 20
Ron and his crew were really well prepared and professional. The entire installation took a long day but we were back up and enjoying the comforts the same day. The place look better that when they started and we could not be happier. With the product and the service we received.So glad we found Ron and now have no issues.