Excellent
Mission Comfort
5.0
Based on 403 reviews
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Howard Cary
Great customer service (Ms. Camille) and a great job by the technician (Mr. Stacey). Highly recommend
Earlene Nicholson
Stacy Carver serviced my AC unit today. He was very professional, knowledgeable, patient and kind (kindness matters too). He explained in detail my system’s condition, different options available for getting my system in better shape, and patiently answered all of my questions. He was not pushy, nor did he make it seem like my system was on its last leg and was doomed if a choice wasn’t made today. I felt very comfortable working with Stacy, and comfortable with making a decision today so that I would not continue to have the same issue year after year. I highly recommend Mission Control Heating and Cooling. I am very pleased with their service, technicians and office staff!
Bobby Casey
MR. Paul is very professional and thorough. Had an amazing experience working with mission comfort team.
Response from the owner:Wow, Bobby! Thank you for taking the time to write us a spectacular review! Putting customers first is what we do here at Mission Comfort and we love hearing such positive feedback! We look forward to working with you for your home needs!
Meghan Schindler
De'Asia was excellent and provided clear information as to the condition of our air conditioning unit. She was efficient with her time.
Warren Shingler
The service you provided was great. Stacy did a great job fixing my AC unit. The young lady that came to assess the problem was wonderful too. Thank you, Warren
Anthony Johnson
Paul was awesome and explained his thorough checkout of our furnace and air conditioning systems. He stated our system is operating great and had a few suggestions on extending the life of our systems.

Great job!!!

Anthony Johnson
Kristen Carlsen
As a longtime customer I will only trust Mission Comfort for all of my HVAC needs. With Mission Comfort, you are treated like one of the family, not a number. There is no hard sale, jus 100% transparency and honestly with customers.

Today I had the pleasure of welcoming De’Asia back into my home. De was thorough and explained each step taken to troubleshoot the issue with my AC unit. Although we never want to have heating/air issues I am excited each time I have to call Mission Comfort.
Response from the owner:Thank you so much! It fills me with great purpose to hear your satisfaction with our services. It’s a joy to serve.
Charles Boone
The technician was very professional and explained in detail the how and why the had to be performed. Great job!
Donald Lovett
My 7 year old Trane outdoor unit had a dead compressor. Being a retired procurement professional I sought 3 quotes for repair or replacement. The third contractor (Mission Comfort) did an inspection of the system and also took the time to check the ductwork upstairs in the attic. It turns out the builder had drywalled over the space for one of the return air registers. The contractor suspects that the result was an inefficient system performance which led to an overworked compressor and it’s eventual demise. He said that this size house should have two visible air returns upstairs. There should also be two covering the lower two levels (one on each level). They squeezed me into there busy schedule and completed the work in one day. They were professional, efficient, neat and courteous. I highly recommend this company.

Update: The systems are performing well and so is Mission Comfort. They perform regular maintenance to my HVAC units and everything I mentioned before about this company still applies. I highly recommend them to anyone needing HVAC support.

Update: I now have a maintenance agreement with Mission and they are the absolute best.
Response from the owner:Thank you for taking the time to leave such a kind review of your experience working with us. It has been our pleasure to assist in getting you a solution. Just know we’re always here for you when you need us. Thanks again!
De Anna
Paul is always very polite and informative. We tried a few other companies before we found Mission Comfort. They have been the best and most helpful. I appreciate Paul's professionalism and kindness.
Shanghi64
Great customer service from Dee
Devonte Smith
Wonderful service, and very professionalism from Mr. Stacy Carver.
Marvin Lopez
Definitely recommend. We have a membership and I feel confident they'll come to help with any issues I may have. The membership also includes 2x a year check up. Paul just came today and did a great job inspecting and giving his recommendations. Definitely worth it!
Lashae Snider
Stacy is awesome! He spent several hours dissecting the issue with my unit and gave a very thorough explanation on what my options were based on his assessment. I liked that he didn’t oversell a product but Odis well at ensuring I understand that pros and cons for this big decisions. His interpersonal skills are outstanding. He made this decision easy because it was one we knew we could trust due to his proficiency and professionalism. Looking forward to working with the company due to how he represented their brand! Outstanding!
Jeremy Vargas
Was a wonderful Experience! Stacey Carver was a wonderful help and thoroughly answered my questions. Recommend him and Mission comfort for sure!
Response from the owner:Love to hear it—thank you! 🙌 Stacey is a rockstar when it comes to answering questions and making sure everything’s crystal clear. We’re lucky to have him on the team! Thanks for recommending Mission Comfort—we’re always here when you need trusted, no-stress HVAC service. 😎❄️🔥
Yasha Robinson
Paul was very professional and I appreciated his patience while explaining his process to us and the condition of our units. We have been using mission comfort for over 4 years now and each technician has been great.
Cory Oberndorfer
Always great service. Paul was very helpful this spring.
Tyler Reehl
Response from the owner:Thank you!
Lindsay Marshall
Stacy was the best and honest
Response from the owner:We love hearing that—thank you! 🙌 Honesty and top-tier service are what Stacy brings to every visit. We’re proud to have him on the Mission Comfort team and grateful you chose us for your HVAC needs! 🔧🔥❄️
Efrem Daniel
Mr Carver was professional, took his time and made sure I understood what he discovered during the service call. I appreciated his attention to detail and the information he provided for follow up service call.
Response from the owner:Thanks so much for the thoughtful review! Mr. Carver’s attention to detail and clear communication are exactly what we aim for during every HVAC service call. We’re glad he made sure you felt informed and supported from start to finish. We appreciate you choosing Mission Comfort—looking forward to helping you on the follow-up visit! 🔧❄️🔥
Star One 2014
De'Asia Sheppard is the beast well known technician keep up the good job
Response from the owner:We love this one—thank you! 💪 De’Asia is definitely a powerhouse on our team, and we’re thrilled to hear she made a strong impression. Thanks for trusting Mission Comfort with your HVAC service—we’ll be sure to pass along the props! 😎🔥❄️
Monica Powell
Paul is an excellent company representative. He was patient, kind and extremely professional. He took his time, and was open to any questions I had. Paul’s display of superior customer service should be a benchmark for others to follow! Thanks for your hard work Paul and for the great customer service you provided!
Response from the owner:Wow—what an incredible shoutout! 👏 Paul truly sets the standard when it comes to exceptional HVAC service and customer care, and we’re lucky to have him representing Mission Comfort. We’re so glad he made your experience a positive one, and we’ll be sure to share your kind words with him. Thanks again for trusting us—we’re always here when you need us! 🔧❄️🔥
John Dougherty
We had a great experience with Paul Turner. He was careful while performing work in our home and was thorough in his explanations. We appreciated his professionalism.
Response from the owner:Thanks for the kind words! 😊 Paul’s careful approach and clear communication are what we love to see, and we’re so glad he delivered that during your visit. We appreciate you choosing Mission Comfort—it means a lot to earn your trust for your home HVAC service needs! ❄️🔥🔧
Anetris Campbell
Response from the owner:Thank you!
Lynnette Jackson
Very polite and professional... Got the job done!
Response from the owner:Love to hear it—quick, polite, and professional is how we roll! 😎 Thanks for choosing Mission Comfort for your HVAC service—we’re here whenever you need us! ❄️🔥
Jose Bernal
Paul Turner was pleasant to work with. Very thorough with the summer service.
Response from the owner:Thank you.
Alaysia
Paul did an exceptional job! Not only did he thoroughly explain the ins and outs of the safety and diagnostic test, but he did it in the most time efficient manner. He is a dedicated and hardworking person, which reflected in his work. Not to mention, he is very kind! Thank you, Paul!
Response from the owner:What an awesome review—thank you! 🙌 Paul’s mix of technical know-how, clear communication, and genuine kindness is exactly what we aim to deliver on every HVAC diagnostic and safety check. We’re lucky to have him on the team, and even luckier to have amazing customers like you. Thanks again for choosing Mission Comfort! 🔧❄️🔥
Thomas Seegers
• Respect for Our Home: He wore shoe covers, laid down protective mats, and cleaned up meticulously when he was done. It’s as if he was never here—except that our AC works flawlessly now!
• Genuine Customer Care: Before heading out, he offered tips on maintenance we could do between professional visits, answered all our questions, and ensured we knew how to reach him if anything else came up.

If you want service that goes above and beyond, this technician PAUL is your guy. Professional, punctual, knowledgeable—and truly committed to delivering top‑notch customer service. I wholeheartedly give him five stars, and I’ll be requesting him for all future AC needs!
Response from the owner:Wow—this is the kind of feedback that makes our day! 🌟 Paul always goes the extra mile, and we’re thrilled to hear how much you appreciated his attention to detail, from protecting your home to sharing helpful AC maintenance tips. Delivering clean, professional, and personalized HVAC service is what we strive for every time. We’ll be sure to let Paul know he’s your go-to from here on out! Thanks for trusting Mission Comfort—we’ve got your back! ❄️💪
James Butler
Paul did great.
Response from the owner:Thanks for the quick shoutout! 🙌 We’re glad Paul delivered solid HVAC service—he always brings his A-game. Let us know if you need anything else down the road! ❄️🔥
Adan Garcia
Mission Comfort did a good and professional job.
They fix my AC uni.

Thank you very much!
Response from the owner:Thank you so much! We’re glad we could get your AC unit back up and running and that you had a smooth, professional experience with our team. We appreciate you choosing Mission Comfort—here anytime you need us! ❄️🔧🔥
anthony tibbs
Paul was great. He was very polite and informative regarding my hvac unit. I would definitely recommend him to anyone who needs hvac assistance.
Response from the owner:Thanks for the kind words! 😊 Paul always brings a great mix of professionalism and clear communication, and we’re glad he made your HVAC service experience a great one. We appreciate the recommendation and are here anytime you or someone you know needs help with their system! ❄️🔥
Janeth Caal
Thanks, Paul T. Great technician. Greatly appreciated your service today. Very knowledgeable. Yet another great experience with Mission Comfort. As part of their member service I have my schedule maintenance for HVAC unit. Great job! Thank you so much.
Response from the owner:Thank you so much for the 5-star review Janeth Caal! We’re thrilled you enjoyed your hvac service experience with our team. If you have any additional issues, please reach out to us at (301) 453-2420, so we can take care of it! We appreciate you choosing Mission Comfort Heating and Air Conditioning and look forward to serving you again in the future! - Ron (Owner)
ROMAN STEWART
Paul was awesome as always, he is always very professional and polite. As an asset manager, I appreciate his breakdowns and ability to lay out recommendations in layman's terms. His knowledge and skill set is always extremely helpful and over the years has performed work that has stood the test of time.
Response from the owner:Thank you for the thoughtful feedback! Paul truly is a standout, and we’re so glad his professionalism and clear communication continue to make a difference—especially from the perspective of an asset manager. His ability to break down complex HVAC issues and deliver long-lasting solutions is what makes him such a valued part of the Mission Comfort team. We appreciate your continued trust over the years! 🔧❄️🔥
Ebony Kinsey
Paul was very polite and awesome. Took his time to explain my system and recommendations. Hope to work with him again.
Response from the owner:Thanks for the kind words! 😊 We’re glad Paul took the time to walk you through your HVAC system and explain everything clearly—he’s all about making sure you feel informed and comfortable with every step. We’d love to work with you again anytime—thanks for choosing Mission Comfort! ❄️🔧🔥
K Cato
Paul did an excellent job as usual. Very concise and thorough. Straight and to the point service.
Response from the owner:Thanks for the great feedback! Paul’s all about delivering clear, no-nonsense service—and we’re glad to hear he brought that same level of excellence again. We appreciate you trusting Mission Comfort with your HVAC service, and we’re here whenever you need us! ❄️🔥🔧
Stephen Foster
Paul from Mission Comfort came out to
Check both of my systems to prepare prepare for summer. Paul did an excellent job and took time to go over each find and explain what and how much it
Would cost to repair. I will definitely be asking that he be the one to come back.
Response from the owner:Thanks for sharing your experience! We’re so glad Paul provided a thorough HVAC system checkup and helped you get prepped for the summer heat. Taking time to walk through the findings and costs is part of the transparency we value here at Mission Comfort. We’ll be happy to send Paul out again—he’ll be glad to hear you asked for him! ☀️❄️ Thanks for choosing us to keep your home comfortable.
Alecia T
Paul is great, he assessed our system the last time. He is consistent, friendly, and knowledgeable. We really appreciate your service. Great work. Thank you for your time. You all have a great team over there. 👏🏾
Response from the owner:Thank you so much for the kind words! 🙌 We’re proud to have Paul on the team—his consistency, professionalism, and deep knowledge of HVAC systems really set the tone for the kind of service we strive to deliver. We’re grateful for your trust in Mission Comfort and truly appreciate you recognizing the team effort behind it all. We’re always here when you need us! ❄️🔥👏
Ron S
A1 customer service across the board. From the receptionist to technician, I was very happy to contact Mission Comfort. I spoke with a young lady (Camilla) throughout the process, and she was such a sweetheart and definitely looked out. I explained to her about my heating issue, and wanted to see if someone was able to come out today and take an look at my furnace. She let me know that she'll put me down for the afternoon if a tech is available, but I most likely will need to schedule for a morning appointment. A few hours later Camilla contacted me and worked her magic, and found a tech to come out today. Stacey is the man! He was very thorough and informative with his diagnosis. He gave me a breakdown on everything dealing with my furnace and found what the issue was. I appreciate him taking his time. He was so good I went and told him to sign me up as a member.
Response from the owner:We love hearing this—thank you for such a thoughtful review! 😊 From the first call to the final visit, we always aim to deliver A1 service, and we’re so glad Camilla and Stacy made that happen for you. Camilla truly goes above and beyond for our customers, and Stacey’s thorough, clear approach to furnace diagnostics and repair is exactly what we’re all about at Mission Comfort. Welcome to the Comfort Club! 🎉 We’re excited to keep your heating system running strong all year long. Thanks again for choosing Mission Comfort—we’re here whenever you need us! 🔥💪
Aldan Johansen
Paul Turner came in to do diagnostics on both my AC & HVAC system and he was the most professional/respectful/knowledgeable technician I have ever met! HIGHLY recommended Paul when you need a true Professional!!
Response from the owner:Wow—what an awesome shoutout! 🙌 We’re thrilled to hear Paul delivered such a standout experience while diagnosing both your AC and HVAC systems. His professionalism and expertise are exactly what we aim to bring to every visit. Thanks so much for the recommendation—we’re lucky to have Paul on the team, and even luckier to have customers like you! ❄️🔥🔧
Tina Y
Paul from Mission Comfort was incredibly helpful and knowledgeable! He took the time to explain how I can properly maintain my HVAC system, which I really appreciated. His insights were clear and easy to follow. Excellent service and professionalism—thank you, Paul!
Response from the owner:Thanks for the great review, Tina! Always glad to help 🙂
Natasha Sullivan
De was knowledgeable and friendly. And provided some helpful feedback for my issue.
Response from the owner:Thanks for the great feedback! We’re happy to hear Dee was both friendly and informative—she’s great at helping customers understand their HVAC systems and offering useful guidance. We appreciate you choosing Mission Comfort and are always here if you need anything down the road! ❄️🔧🔥
Al Blue
Paul turner provided excellent service and fixed our air conditioner
Response from the owner:Thanks for the kind words! We’re so glad Paul was able to get your air conditioner back up and running. His dedication to quality service is what we’re all about at Mission Comfort. We’re here whenever you need expert help with your cooling system or anything HVAC-related. Stay cool! ❄️🙌
David Dixon
Ron was our HVAC technician who came out today. He was extremely knowledgeable, thorough and friendly. He demonstrated his years of experience to a tee. We thank him and the company from the bottom of our hearts for coming to our rescue from no heat for a couple of days to now being cozy in our new home. We recommended him to everyone needing HVAC service. And we plan on using his services in the future if needed. Thank you again
Response from the owner:Thank you for such a kind review. It really is our pleasure to serve and help in your time of need. Congratulations on your new home. You made a great choice!
Thomas Hamil
Stacy was timely and professional and was great at explaining the what and why of the recommended maintenance. Five star service!
Response from the owner:We really appreciate your review! It’s great to hear that Stacy not only showed up right on time but also took the time to clearly explain the reasoning behind the recommended HVAC maintenance. That kind of transparency is something we take pride in. Thanks for trusting Mission Comfort—we’re glad we could deliver five-star service and keep your system running strong! ❄️💪
Jun Daniel Dujon
Stacy was very meticulous, made sure everything was running smoothly and gave me options and recommendations with regards to repairs. Very knowledgeable and informative, thank you for servicing the unit
Response from the owner:Thanks for the kind words! We’re glad to hear Stacy took the time to thoroughly check your system and walk you through repair options and recommendations. His attention to detail and knowledge really shine in situations like this! We appreciate you trusting Mission Comfort for your HVAC service—we’re here whenever you need us! ❄️🔧🔥
Rodney Tyler
Paul did a great job
Response from the owner:Thanks for the shoutout! 🙌 We’re glad to hear Paul took great care of you. He brings top-notch skill and service to every visit. If you ever need HVAC repair or maintenance, Mission Comfort is here for you! ❄️🔥
Justin Ladouceur
Paul and Stacy came out and gave us our options. They stayed for a very long time to replicate the issue and go over options for us. Paul made the second trip out to fix our issue and did a great job! Our HVAC is working great and we will be using Mission Comfort again!
Response from the owner:We really appreciate you sharing this! 👏 Paul and Stacy are committed to getting to the bottom of tricky HVAC issues, and we’re so glad they took the time to fully troubleshoot and walk you through your options. It’s great to hear your system is back up and running! If you ever need help with HVAC repairs, maintenance, or future upgrades, we’re always just a call away. Thanks again for choosing Mission Comfort! ❄️🔥
Ruby Aguirre
Stacey was very detailed in explaining to me what happened to our A/C and why it wasn’t working. He also outlined to me the items that needs to be done and the advantages if we become a member
Response from the owner:Thanks for taking the time to share your experience! We’re glad Stacey was able to clearly walk you through what was going on with your A/C and break down the steps needed to get things back on track. It’s always helpful to understand the benefits of our Comfort Club membership, especially when it comes to keeping your cooling system running smoothly long-term. We appreciate you choosing Mission Comfort—we’ve got your back anytime you need us! ❄️🔧
Edgar Cruz
Stacy was very thorough in explaining what was going on with the unit. He explained everything in terms I can understand. The unit has a lot of issues due to its age. So I’ll see what the consultation will be and we go from there.
Response from the owner:Thanks so much for sharing your experience! We’re glad Stacy could walk you through what’s going on with your system—especially with an aging HVAC unit, understanding the next steps makes all the difference. We’ll make sure your upcoming consultation is just as informative and helpful so you can feel confident moving forward. We’re here to make sure your home comfort system is reliable and right for your space.
Stacy_RT
Dee and Stacy were recommended to us and now I know why, both were exceptional!!! Perfect customer service and very knowledgeable. We will definitely be recommending them as well!
Response from the owner:We’re so glad to hear Dee and Stacy lived up to the recommendation—and then some! 🙌 Their dedication to exceptional customer service and HVAC expertise makes them such a valuable part of the Mission Comfort team. Thanks for spreading the word—we truly appreciate your support and look forward to being your go-to for any heating and cooling needs! ❄️🔥
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“Great and same day service on our HVAC 👍👍. Our heating igniter and system circuit board needed replacing. Our tech, Paul Turner and assistant Stacey did a wonderful job getting our HVAC up and running. We now have heat right before a major snow storm. Thanks, you guys helped us in a time of need. I highly recommend mission comfort to anyone needing their HVAC serviced!”
- Justin S.

Heat Pump Repair in Upper Marlboro, MD 20772

“I this was the best experience ever! The technician was very knowledgeable and ensured that I understood what the issues were with my system. She is a true asset to this company!”

- Kimberly H.

Air Conditioning Maintenance in Clinton, MD 20735

“As a club member of Mission Comfort I receive seasonal maintenance. De'Asia is a knowledgeable HVAC Technician who is very thorough and informative. All staff I have encountered with Mission Comfort has exceeded my expectations. This is a superb business that addressees any and all HVAC issues with precise effort. The professionalism is incomparable and the owner Ron makes sure his business delivers stellar service. I would recommend this business to whoever has HVAC needs (simple or complex). This is the type of business all businesses should aspire to be.”

- Lynette S.

Air Conditioning Maintenance in Waldorf, MD 20601

I have so many wonderful things to say, but I’ll try to keep it simple… simply put – De’Asia the bomb.com and she smells good too!! The knowledge, professionalism and experience are unmatched! I met Kenzer. I think he was in training. Very good energy and will definitely be a wonderful asset to this company. I met Jensen too – who is the expert to those two amazing experts! From the top to the bottom, from the owner to the techs, each of them communicating with me through each visit. Cami has outstanding customer service!!! I actually prayed about a service I was thinking of getting (the kick start) and decided to get it. So I text her at 8  o’clock PM on a Friday night thinking she would reply back on Monday and she responded immediately. I was blown away! In closing, feel like I am more than just a customer, but I feel like they are my trusted friends. When asked how I heard about Mission Comfort, 💜 I say it was God because my experience has literally been supernatural ( for real tho) I’m retired military and I’ve traveled the world. I believe my time and treasure are most importance. Mission Comfort has got to be some of the best service I’ve experienced! I trust you MC! Thank you so much Mission Comfort! Job Well Done! 💜

Eborah J
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